A Short Course in Human Relations
The SIX Most Important Words:
"I admit I made a mistake"
The FIVE Most Important Words:
"You did a good job"
The FOUR Most Important Words:
"What is your opinion?"
The THREE Most Important Words:
"If you please"
The TWO Most Important Words:
"Thank you"
The ONE Most Important Words:
"We"
The LEAST Most Important Words:
"I"
And … when you made a mistake, there are only THREE things you should ever do:
1. Admit it
2. Learn from it
3. Don’t repeat it
~~~yang punya blog~~~
Source: unknown … udah lama banget